Support Plus / Consultancy business catalyst support

With our Support Plus packages, you can't go wrong. Talk to our in-house, online business experts or attend training classes that will help you get the most out of your web site. Choose from monthly membership options, or single meeting / consultancy packages.


bc supportGet Support from Experts

Get help from our in-house team located in Colorado, USA. With a Support Plus subscription, you will be able to submit support tickets directly to an EBWAY Expert. From user experience to business and branding, we can help.

 

bc support8 Hour Response Time

Since day one we've offered an 8 Hour response time on all member support tickets. We understand that time is of the essence, so we'll answer you in a timely manor.

bc support plusWeb-Cast Videos

That's why we've created Support Plus. Our clients love the fact that we send them a personalized WebCast video that covers their exact issue or question. They can download the videos or login to our secure account center to view anytime.

 

bc hostingDiscounts & Savings

Support Plus clients get discounts on all of our creative services. Save up to 25% on hourly rates!

Support Plus Options

bc support plansQuestions? Ready to Begin? Get in touch with EBWAY today!

One Time Consultancy

Pay as you go consultancy meetings.


  • Do you have an idea for a web project?
    Gain advice on how to take your website forward. Schedule an online meeting where you can discuss your web project with an expert web strategist. 
  • How does it work?
    Meetings are typically done on the phone using tools like GoToMeeting. In your call the consultant can review websites, discuss strategy and answer any web related question you have.
  • Is it cost effective?
    YES. Calls can be as long or as short as you want. You are charged in 30 minute blocks.
  • Who is this for?
    Entrepreneurs keen to discuss the practicalities of their web based initiatives. Website owners looking to improve their existing website. Management concerned about their overall web strategy.

PRICE: $65 per 30min.

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Subscription Plans

Monthly subscription option for Web Designers and BC Partners.


  • Fast Answers from web pros!
    Receive Unlimited support with 8 hour response time guaranteed. *During normal business hours.
  • Video Answers via Web-Cast
    Watch online, download, or view later.
  • Discounts on Services
    You'll receive discounts off our studio hourly rates. Consulting via phone not included and must be scheduled.
  • Priority Service & Consulting
    You'll be at the head of the line, all the time! You'll also be given a total of 1 hour per month phone time to ask questions about the BC solution and how it will help your clients the most...

PRICE: from $100/mo.

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